Practice Manager / EA

This newly created opportunity has been created within a really great business that continues to go from strength to strength.

Offering a great working environment you will quickly become a key part of a growing team, heading up the practice, using your organisational, management and team leadership skills. 

The duties would include
  
Operational Management:

• Oversee the day-to-day operations of the firm to ensure efficiency and productivity.
• Implement and maintain best practices, policies, and procedures for the firm’s operations.
• Manage office administration, including IT, facilities, and supplier relationships.
• Manage the junior office staff person
• Assist the Directors in undertaking their roles

Financial & Compliance Oversight:

• Monitor engagement & invoicing processes.

Client & Relationship Management:

• Maintain and enhance client relationships by ensuring exceptional service delivery.
• Oversee client onboarding and ensure a smooth experience for new and existing clients.
• Assist in developing strategies to attract and retain clients.
• Maintain and update client databases to ensure accuracy and completeness.

Work in Progress (WIP) Management:

• Monitor and manage WIP reports to track ongoing client work and project progress.
• Monitoring of Client lodgement program
• Collaborate with accountants and partners to ensure timely billing and completion of engagements.
• Manage the engagement workflow and invoicing process.
• Prepare and present regular WIP performance reports to the directors

Team Leadership & HR:

• Manage and support administrative personnel.
• staff, including accountants, administrative personnel, and support teams.

Social & Team Coordination:

• Plan and coordinate company social events, team-building activities, and networking opportunities.
• Foster a positive and inclusive workplace culture through employee engagement initiatives.
• Organise staff meetings, celebrations, and community involvement activities.

Coming from a professional services arena you will bring enthusiasm, drive and new ideas. This is a real opportunity to build the role and help the business as it continues to grow.

For further details, please contact:
Mark Kew – 0410 947 710
mark@remedyresourcing.com